PAYMENT METHODS

1. Accepted Payment Options

We support the following secure and convenient payment methods for purchasing handmade canvas tote bags:

  • Bank Transfer
    Customers can transfer the total amount to our designated bank account. Banking details will be provided at checkout or via confirmation email.

  • MoMo E-wallet
    Fast and easy mobile payments via MoMo. Instructions will be displayed upon selecting this option.

  • Other Digital Payment Gateways
    Additional e-payment platforms may be available depending on promotions or system availability. Customers will see all current options during checkout.

2. Payment Timing

  • Full payment is required before order processing and shipment.

  • Orders will be processed and prepared for shipping only after the transaction has been confirmed.

3. Payment Confirmation

Once payment is received, we will:

  • Confirm your order via email or phone.

  • Begin the order fulfillment process.

  • Schedule delivery within the promised time frame (typically 1–3 business days).

4. Invoice Issuance

  • A payment receipt will be sent with your order confirmation.

  • VAT invoices can be issued upon request during checkout or by contacting our support team.

5. Refund Handling

If your order is canceled or returned based on our Refund and Returns Policy, your payment will be refunded via the same method used at checkout. Processing time may vary depending on the payment provider (usually within 7 business days).